Shipping Policy

All items are being shipped FedEx or US Postal Service and will be received in two business days.

Return Policy

Articles are accepted for credit or exchange if returned in salable condition within 14 days of delivery.  Returned merchandise must include original sales receipt, vendor packaging, and must be in the same condition as when it was received.  Used or worn merchandise cannot be returned.

A credit or exchange will be made to purchaser after original product is returned.  Gift recipients may receive a non-refundable merchandise credit or exchange.  No refunds will be given for Gift Cards.

All items MUST have RA # (Return Authorization Number) prior to return.  Returns may be sent to our Customer Service Center at:
Rock and Roll Ltd.
ATTN: Returns
350 North Canon Drive, Suite 1
Beverly Hills, CA 90210
If you have any questions or need to obtain RA#, please contact Customer Service at (310) 278-8985 or CustomerService@RockAndRollLtd.com.  Representatives are available
Monday – Friday, 9:00am – 6:00pm PST.

Only merchandise purchased from our online store can be returned to Customer Service.  Any Barbie™ Rocks by Layna and Alan Friedman or Rock and Roll Ltd. merchandise purchased at individual retail locations must be returned to original location of purchase.

WARRANTY
We stand behind all of our products.  All jewelry pieces are guaranteed for one year with normal wear and tear.  For information about Repairs please contact Customer Service at (310) 278-8985 or CustomerService@RockAndRollLtd.com.